Magnus1001
Veteran
Så artig er det ikke å se de kjører gateløp, var på samme løp i 2019. Da var det helt andre priser enn idag.
Kenya Airways (KQ)
- Thread starter Rapolo
- Startdato
Rapolo
Veteran
Til alle med NBO-BKK/CAN eller motsatt;
Kenya Airways in recent schedule update revised planned operations on Nairobi – Bangkok Suvarnabhumi – Guangzhou route for Northern winter 2026/27 season. The Skyteam member previously planned to maintain 4th weekly flight on/after 25OCT26, however this is no longer in effect.
Boeing 787-8 operates this route.
KQ886 NBO2359 – 1330+1BKK1440+1 – 1835+1CAN 788 135
KQ887 CAN2140 – 2335BKK0100+1 – 0605+1NBO 788 246
Kenya Airways in recent schedule update revised planned operations on Nairobi – Bangkok Suvarnabhumi – Guangzhou route for Northern winter 2026/27 season. The Skyteam member previously planned to maintain 4th weekly flight on/after 25OCT26, however this is no longer in effect.
Boeing 787-8 operates this route.
KQ886 NBO2359 – 1330+1BKK1440+1 – 1835+1CAN 788 135
KQ887 CAN2140 – 2335BKK0100+1 – 0605+1NBO 788 246
Rapolo
Veteran
Til dere som får endringer med KQ og tenker at de må dekke kostnader for overnatting etc., så ville jeg ikke belaget meg på at de gjør det.
I mitt tilfelle ble reisen endret noen uker i forveien slik at jeg måtte fly videre fra NBO morgenen etter planen. Som følge av dette måtte jeg ha en natt på hotell. De blånekter å dekke hotell, Bolt t/r og transitvisum på totalt rundt 700,- NOK. Får prøve lykken hos SAS siden dette var en bonusbillett
Første svar
Thank you for contacting Kenya Airways the Pride (Mess) of Africa.
Please accept our most sincere apologies for the inconvenience you experienced with respect to scheduled travel with us.
However, due to the inherent volatility of the industry, there are occasions when we must cancel or delay flights for reasons beyond our control, particularly when it comes to ensuring the safety of our guests, which remains our top priority.
In such cases, we are committed to rebooking misconnected guests on the next available flight and providing necessary accommodations and sustenance. We sincerely regret any inconvenience this may have caused to your travel plans.
We have received your request for compensation (Les utlegsrefusjon). However, due to the unpredictable nature of the airline industry, the airline does not provide compensation for disrupted flights. For this reason, we strongly encourage our customers to have travel insurance to cover any unforeseen flight disruptions.
Oppfølging til mine kommentarer
Thank you for sharing your concerns with us.
We sincerely regret the inconvenience and disappointment this situation has caused and understand why the additional arrangements have been a source of frustration.
While the itinerary change was communicated in advance to allow sufficient time for necessary arrangements to be considered, we understand that an overnight transit away from home can still present practical challenges and additional costs.
We understand your expectation regarding reimbursement. However, the expenses incurred remain subject to the applicable conditions and are not automatically reimbursable solely because of the schedule change. We regret that our position on this matter is not the outcome you had hoped for.
I mitt tilfelle ble reisen endret noen uker i forveien slik at jeg måtte fly videre fra NBO morgenen etter planen. Som følge av dette måtte jeg ha en natt på hotell. De blånekter å dekke hotell, Bolt t/r og transitvisum på totalt rundt 700,- NOK. Får prøve lykken hos SAS siden dette var en bonusbillett
Første svar
Thank you for contacting Kenya Airways the Pride (Mess) of Africa.
Please accept our most sincere apologies for the inconvenience you experienced with respect to scheduled travel with us.
However, due to the inherent volatility of the industry, there are occasions when we must cancel or delay flights for reasons beyond our control, particularly when it comes to ensuring the safety of our guests, which remains our top priority.
In such cases, we are committed to rebooking misconnected guests on the next available flight and providing necessary accommodations and sustenance. We sincerely regret any inconvenience this may have caused to your travel plans.
We have received your request for compensation (Les utlegsrefusjon). However, due to the unpredictable nature of the airline industry, the airline does not provide compensation for disrupted flights. For this reason, we strongly encourage our customers to have travel insurance to cover any unforeseen flight disruptions.
Oppfølging til mine kommentarer
Thank you for sharing your concerns with us.
We sincerely regret the inconvenience and disappointment this situation has caused and understand why the additional arrangements have been a source of frustration.
While the itinerary change was communicated in advance to allow sufficient time for necessary arrangements to be considered, we understand that an overnight transit away from home can still present practical challenges and additional costs.
We understand your expectation regarding reimbursement. However, the expenses incurred remain subject to the applicable conditions and are not automatically reimbursable solely because of the schedule change. We regret that our position on this matter is not the outcome you had hoped for.