LH879 SVG-FRA 221222 ble litt over en time forsinket ut fra SVG pga sent innkommende fly. Rakk ikke videre fly og fikk hotell i FRA og ble booket om til dagen etter. Ankomst ca 21 timer forsinket til endelig destinasjon. Burde være klar EU261?
LH Avviser med begrunnelsen:
"The reason for the flight irregularity was Airline and Governmental Authorities (mention reason i.e., security, temporarily events etc). Unfortunately, we have no influence over circumstances, which are the responsibilities of third parties. Such a flight irregularity does not warrant a claim for the damages against Lufthansa. Please understand that we do not assume any liability for situations for which we are not responsible, therefore we will not comply with your demands for compensation incurred by you."
Har bedt om mer informasjon om hva de legger i "Airline and Governmental Authorities" men fikk svar i dag:
"We are sorry that our decision did not meet your expectations. We have taken your recent letter as an opportunity to review our assessment once again, because we are aware of and value your loyalty to Lufthansa.
However, we have not come to a different conclusion even after a renewed check. Therefore, please understand that we are closing the correspondence."
Burde ikke dette være en ganske kurrant EU261 sak? LH har stengt saken og mottar ikke flere svar. Neste instans flyklagenemda?
