Ja dette skal du ha krav på ihht til EU261, du må ikke godta kansellering og refusjon av billetter - da mister du disse rettighetene.
Forsøk send klage til Diamantmail evt her
https://www.flysas.com/en/customer-service/contact/forms/claim-other-matters/
Henvis til EU261 artikkel 3 som sier at bonusbilletter også er omfattet, i tillegg til artikkel 8 som klart sier at du har krav på valg mellom refusjon og ombooking.
Henvis også til
(2016/C 214/04) artikkel 4.2 som nærmere definerer dine rettigheter
Bl.a
The air carrier should simultaneously offer the choice between reimbursement and re-routing. In the case of connecting flights, the air carrier should simultaneously offer the choice between reimbursement and a return flight to the airport of departure and re-routing. The air carrier has to bear the costs for re-routing or a return flight, and must reimburse the costs for the flight borne by the passenger where the air carrier does not comply with its obligation to offer re-routing or return under comparable transport conditions at the earliest opportunity. Where the air carrier does not offer the choice between reimbursement and re-routing and, in the case of connecting flights, reimbursement and a return flight to the airport of departure and re-routing, but decides unilaterally to reimburse the passenger, he or she is entitled to a further reimbursement of the price difference with the new ticket under comparable transport conditions.
re-routing should be offered at no additional cost to the passenger, even where passengers are re-routed with another air carrier or on a different transport mode or in a higher class or at a higher fare than the one paid for the original service,
informer at du tar saken til flyklagenemda evt forliksrådet.
