Ny SAS app - erfaringer

I experienced the same on OSL-LHR-HND last week, where the boarding pass for LHR-HND disappeared once the flight from OSL departed. Luckily I had a screenshot saved, and also got a paper boarding pass printed while in transit.

I've later found that the SAS app (both old and new) shows the same barcode for all flights, similar to the paper version, so I could likely have used the one for OSL-LHR for the entire journey.

 

Where to earn points.
Er denne funksjonen vekke?
Det kartet du kunne zoome på,

 

Hi, @Massimo , I dont know if Your still watching this forum as the app transitioned through beta.
But as You maybe noticed in this thread, a lot of us really like the flight history. And there is still some quirks there, so do you think there will be a way to add past bookings?
As an example me and my son traveled to LAX in may. I have both CPH-LAX and LAX-CPH registered in the app, but my son just have LAX-CPH

 

Elsker den nye appen, både i beta og nå som den er lansert!

En liten ting: Når jeg sjekker inn er telefonnummeret mitt stilt inn som svensk og jeg må manuelt endre til norsk. Det til tross for at nummeret allerede ligger inne. Er dette en feil?

 

Det er sånn hos meg også.. Ikke et veldig stort problem, men det er en irriterende feil.

 

Prøvd og sende inn ticket under technical support i appen?

 

Nei, har glemt det. Har sendt inn andre ting, og de er tatt tak i. Så det funker.

 

Litt vanskelig å se seg selv på kartet. Kunne med fordel ha vært litt mer fargeforskjell på fly og bakgrunnen

 

It will come! It's in the roadmap and prioritized!

 

Yes this makes sense, we would need to try to do a name match as there is no really relationship between the passenger in the booking and the user profile, ut the name should match so we can try this way

 

Was this temporary or still the case? This is on the web, right?

 

Fixed on upcoming 5.1

 

On the upcoming 5.1 release we are introducing a Wallet that will contain persistently all your boarding passes, so I hope you won't have this issue again.

 

I doubled check now and we fix this already, maybe it's not in the current 5.0 release, but it should be included on 5.1 which goes live today.

 

Correct, the 2D barcode contains all the segments of your check-in journeys.
Anyway, on 5.1 which goes live today, we are introducing a Wallet that let you access any past boarding pass available on your device.

 

Yes, we don't really know how to solve this problem. We rely on marketing warehouse data based on flown trips connected to your EuroBonus info entered at the time of booking. We don't have an easy way to add manual bookings without creating a copy of the data on the mobile backend which then creates issues with data redundancy and GDPR. Will investigate how to mitigate these issues.

 

Hi guys,
we just pushed release 5.1 packed with a lot of Christmas presents:

- home screen renders much faster now
- security waiting time for a major airport in Scandinavia
- buy a gift card (in case you are like me last minute on Xmas gifts)
- access to Self Service Baggage Report Tool from the baggage module when we think we have delayed your luggage
- FAQ module
- Hotels and cars teaser on manage my booking
- quick links to seats, bags and meals in MMB
- contact information pre-filled according to profile data when missing
- Boarding Pass wallet to keep track of all your past boarding passes! Finally!
- EBG/D call button for customer service
- Add EB digital card on Apple Wallet
- Edit phone number, now you can get the OTP via email
- Edit marketing subscriptions.

And this is our final release for 2022. On behalf of the development team, we wish you Merry Christmas and thanks for helping us on the road to making this number 1!

 

Great work!

 

Seems to be some issues refreshing flight tracking. I had one flight I tried to track a few weeks back, and got push notifications that it had departed etc. Upon reopening the app (which was not fully closed, just minimized), none of the time stamps updated in the tracker. Didn’t help leaving the tracking and reopening, had to fully close the app and reopen to get updated info.

Great work otherwise though! Super usable app!

 

Ok, we will retest this scenario, when you write "tracking" you mean in the flight card, in-flight status screen, or in the widget that displays on the home screen when you subscribe to a flight?