Ny SAS app - erfaringer

Tråd i 'SAS EuroBonus' startet av Tore, 20. aug 2022.

  1. stekus

    stekus Senior Medlem

    Innlegg:
    996
    Likes mottatt:
    805
    Bonuspoeng:
    93
    Somehow the app messed up the other day while I was sitting in the lounge, waiting for boarding. After showing go to gate a few times it suddenly said gate closed (15 min before scheduled boarding time). After almost falling from my chair I realized that it was the previous flight the app had changed back to. Once I manually changed back to the flight I was waiting to board everything was okay again
     
  2. runarg

    runarg Aktivt Medlem

    Innlegg:
    342
    Likes mottatt:
    750
    Bonuspoeng:
    93
    Seatmap for A321 OSL-EWR er fortsatt feil i den siste versjonen. Rad 2, 4 og 6 har bare 1 sete. Her står det som opptatt, men ingen mulighet å finne ut at setet ikke er der! IMG_0419.PNG
     
  3. HaraldOslo

    HaraldOslo Veteran

    Innlegg:
    2,434
    Likes mottatt:
    4,338
    Bonuspoeng:
    113
    I don't know if this is just a design feature, but the "go to gate"-header is not connected to the actual flight status. (As far as I can see my flight is not go to gate at the moment)
    Screenshot_20221225_074201_SAS.jpg
     
    Frode789, stekus and FlyMCO like this.
  4. Spielhaug

    Spielhaug Veteran

    Innlegg:
    3,491
    Likes mottatt:
    8,944
    Bonuspoeng:
    183
    I really like that you can see how far the boarding process has come. Boarding 56%, you better move!!
     
  5. Henrik

    Henrik Hellas-sympatisør

    Innlegg:
    2,275
    Likes mottatt:
    8,874
    Bonuspoeng:
    183
    The latter, this was from searching up a flight under More —> Flight Status and then subscribing. Actually didn’t realize that it had a card on the home page, think I usually opened it via the push notification or by going More —> Flight Status.
     
  6. Jan Fredrik

    Jan Fredrik Veteran

    Innlegg:
    1,812
    Likes mottatt:
    1,720
    Bonuspoeng:
    113
    How can you add widget to Home Screen, can’t find it either in the widget browser or in the app :confused:
     
    FlyMCO liker dette
  7. FlyMCO

    FlyMCO Senior Medlem

    Innlegg:
    586
    Likes mottatt:
    789
    Bonuspoeng:
    93
    Or widget at the Lock Screen in iOS.
     
  8. Frode789

    Frode789 Medlem

    Innlegg:
    156
    Likes mottatt:
    427
    Bonuspoeng:
    63
    @Massimo
    Changing seat is not working correctly.
    Just had this issue this Christmas: For SAS Go, once the window for selecting seats for free is open, I cannot do it in the app. Selecting seats will still show a price. When I log onto the website, I can select seats without issues.
     
  9. holmen

    holmen "Ung" og "lovende"

    Innlegg:
    17,605
    Likes mottatt:
    63,615
    Bonuspoeng:
    293
    I had a bonus trip with LH and SN. (No SK legs) Ot was not possible to check in in the app, even though it said "check in possible". I used LH and SN apps to check in and get boarding passes. Then the little blue line with "boarding pass" appeared in the SAS app. But, no boarding pass showed up when i pressed it. And no messages to explain why.
     
    paramberg liker dette
  10. paramberg

    paramberg Veteran

    Innlegg:
    2,916
    Likes mottatt:
    8,251
    Bonuspoeng:
    183
    Experienced same with Turkish in the SAS app. Boarding passes OSL-TRD came up but not CUN-IST-OSL
     
  11. elgringo1964

    elgringo1964 Med lem

    Innlegg:
    435
    Likes mottatt:
    534
    Bonuspoeng:
    93
    @Massimo
    When going through the check-in process, the app comes up with my company email and with country prefix +46 for Sweden, so I have to change it before proceeding.
    Checked my profile to be sure, and there is my private email and country prefix +47 for Norway just like I want it to be.
    Why, and could it be fixed, please ?
     
  12. cothom

    cothom Aktivt Medlem

    Innlegg:
    373
    Likes mottatt:
    559
    Bonuspoeng:
    93
    My app has stopped sending notifications for delays, boarding starts etc.

    The log for past trips only shows flights after November 2022 vs from 2013 earlier.

    App version 5.1.0.

    Anyone else experiencing these issues?
     
  13. jgroneng

    jgroneng Fastboende

    Innlegg:
    5,309
    Likes mottatt:
    17,791
    Bonuspoeng:
    293
    My experience is that the app is sending notifications where the flights has been cancelled weeks ago.
     
  14. elgringo1964

    elgringo1964 Med lem

    Innlegg:
    435
    Likes mottatt:
    534
    Bonuspoeng:
    93
    Another bug; when delayed, the new boarding and departure time does not show on the boarding pass
     
  15. petrate

    petrate Medlem

    Innlegg:
    201
    Likes mottatt:
    219
    Bonuspoeng:
    43
    Finnes det noen steder i appen der de viser status? Kjipt å spørre om gratis brus i go som diamant uten å ha noe å vise frem dersom de spør. I den gamle appen kom jo dette veldig tydelig frem.
     
  16. holmen

    holmen "Ung" og "lovende"

    Innlegg:
    17,605
    Likes mottatt:
    63,615
    Bonuspoeng:
    293
    Vanligvis under "Me" nederst på skjermen. Men akkurat nå funker ikke EuroBonus, så det kommer ikke opp noe.
     
  17. Upsaker

    Upsaker Fastboende

    Innlegg:
    7,940
    Likes mottatt:
    22,645
    Bonuspoeng:
    293
    Det funker hos meg nå, så kan vi med iOS legge den til i Wallet. Sorry @holmen
     
    holmen and Eddie47 like this.
  18. Adrian E

    Adrian E Turbulensjeger

    Innlegg:
    1,363
    Likes mottatt:
    3,484
    Bonuspoeng:
    113
    Not directly related to the app, but SAS should reconsider the password policy.

    Forced password changes does not increase security, unless a breach has happened. A maximum limit of 14 characters and no spaces are red flags.

    Being booted out for reauthentication is not a good app experience.

    Screenshot 2023-01-07 at 14.07.04.png
     
    chrt, kaiarne, dandor and 4 others like this.
  19. FlyMCO

    FlyMCO Senior Medlem

    Innlegg:
    586
    Likes mottatt:
    789
    Bonuspoeng:
    93
    De sender deg fysisk kort hvist du ber om det i online porfilen din.
    Alltid fint å ha.
     
  20. dandor

    dandor Medlem

    Innlegg:
    57
    Likes mottatt:
    117
    Bonuspoeng:
    33
    Sikkert mange som har fått det med seg, men fant det ikke i tråden.
    Det finnes en roadmap under "More" hvor man kan stemme på features.
    Der står bl.a. "Onboard wifi one click login" og "In app chat for diamond members" som in progress.

     
    Upsaker, snus_mumrikken and holmen like this.

Del denne siden