Nok en gang spør jeg her da SAS kundeservice ikke visste. Håper noen har erfaringer med dette. Regelen: Until further notice, we offer free rebooking up to 72 hours before departure on all SAS tickets except on domestic travel. Dersom man vil endre en hjemreise etter at utreise er utført kan dette da gjøres gratis dersom det er mer en 72 timer før hjemreise eller må alle endringer gjøres før utreise dersom de skal være gratis?
I prisreglene for en tilfeldig valgt reise OSL-AGP-OSL er endringsfristen på 72 timer oppgitt for både utreise og retur-segmentet. Ville prøvd å kontakte SAS igjen for en presisering av hva dette betyr. Spoiler: prisregler 1 - PSGR P1 ADT RULES DISPLAY FARE COMPONENT 1 ADT OSLAGP SK UKNRGHT PU 1 S FCL: UKNRGHT TRF: 21 RULE: OBAG BK: U PTC: ADT-ADULT FTC: XES-SPECIAL EXCURSION PE.PENALTIES FOR UKNRGHT TYPE FARES CANCELLATIONS ANY TIME TICKET IS NON-REFUNDABLE. NOTE - WHEN COMBINING ON A HALF ROUNDTRIP BASIS THE PENALTY CONDITIONS FOR EACH FARE COMPONENT APPLY. -------------------------------------------- FOR NON REFUNDABLE TICKETS YQ/YR DOMESTIC/ INTERNATIONAL FEES WILL NOT BE REFUNDED. -------------------------------------------- REFUND OF UNUSED TAXES/FEES/CHARGES PERMITTED -------------------------------------------- FULL REFUND PERMITTED BEFORE DEPARTURE IN CASE OF REJECTIONS OF VISA. EMBASSY STATEMENT REQUIRED CHANGES ANY TIME CHANGES PERMITTED. NOTE - NO CHILD DISCOUNT. INFANTS FREE OF CHARGE. -------------------------------------------------- ORIGIN/DESTINATION OF THE FARE COMPONENT MAY NOT BE CHANGED. -------------------------------------------------- NO CHANGE FEE FOR ALL CHANGES MADE UP TO 72 HOURS BEFORE DEPARTURE OF ORIGININALLY BOOKED FLIGHT. -------------------------------------------------- CHANGES MADE LESS THAN 72 HOURS BEFORE DEPARTURE REBOOKING IN SAME BOOKING CLASS AS TICKETED CHARGE NOK 700 PER TRANSACTION ------------------------------------------------- CHANGE FEE WILL BE THE HIGHEST OF ALL CHANGED FARE COMPONENTS PER TICKET ------------------------------------------------- CHANGE FEE APPLIES FOR EVERY SINGLE CLOSED TRANSACTION ------------------------------------------------- FOR AUTOMATIC REISSUE PENALTY FEE MUST BE COLLECTED ON AN EMD. FOR MANUAL REISSUE ON AN EMD OR AS DU TAX. PENALTY FEE MUST REMAIN NON REFUNDABLE. ------------------------------------------------- FARES MAY BE UPGRADED TO ANY HIGHER SK GO LIGHT / SK GO SMART IN E/M/H / SK PLUS SMART / SK PLUS PRO FARE UP TO AND INCLUDING C-CLASS. IN CASE OF UPGRADING TO HIGHER FARE CHARGE NOK 700 PER TRANSACTION AND CHARGE DIFFERENCE BETWEEN FARE PAID AND HIGHER UPGRADED SECTOR. ------------------------------------------------- IN CASE OF TICKET UPGRADE ORIGINAL NON-REFUNDABLE AMOUNT REMAINS NON-REFUNDABLE. REISSUED TICKET MUST BE ANNOTATED - ORIGINAL FARE PAID REMAINS NON-REFUNDABLE. ------------------------------------------------- DOWNGRADING TO A LOWER BOOKING CLASS OR A LOWER SERVICE CLASS NOT PERMITTED. ------------------------------------------------- REBOOKING/REISSUE/PAYMENT MUST BE MADE IN ONE TRANSACTION NOT LATER THAN 1 HOUR BEFORE DEPARTURE OF EITHER FLIGHT BEING CHANGED OR NEW FLIGHT WHICHEVER IS EARLIER 1 - PSGR P1 ADT RULES DISPLAY FARE COMPONENT 2 ADT AGPOSL SK LKNRGHT PU 1 S FCL: LKNRGHT TRF: 21 RULE: OBAG BK: L PTC: ADT-ADULT FTC: XES-SPECIAL EXCURSION PE.PENALTIES FOR LKNRGHT TYPE FARES CANCELLATIONS ANY TIME TICKET IS NON-REFUNDABLE. NOTE - WHEN COMBINING ON A HALF ROUNDTRIP BASIS THE PENALTY CONDITIONS FOR EACH FARE COMPONENT APPLY. -------------------------------------------- FOR NON REFUNDABLE TICKETS YQ/YR DOMESTIC/ INTERNATIONAL FEES WILL NOT BE REFUNDED. -------------------------------------------- REFUND OF UNUSED TAXES/FEES/CHARGES PERMITTED -------------------------------------------- FULL REFUND PERMITTED BEFORE DEPARTURE IN CASE OF REJECTIONS OF VISA. EMBASSY STATEMENT REQUIRED CHANGES ANY TIME CHANGES PERMITTED. NOTE - NO CHILD DISCOUNT. INFANTS FREE OF CHARGE. -------------------------------------------------- ORIGIN/DESTINATION OF THE FARE COMPONENT MAY NOT BE CHANGED. -------------------------------------------------- NO CHANGE FEE FOR ALL CHANGES MADE UP TO 72 HOURS BEFORE DEPARTURE OF ORIGININALLY BOOKED FLIGHT. -------------------------------------------------- CHANGES MADE LESS THAN 72 HOURS BEFORE DEPARTURE REBOOKING IN SAME BOOKING CLASS AS TICKETED CHARGE NOK 700 PER TRANSACTION ------------------------------------------------- CHANGE FEE WILL BE THE HIGHEST OF ALL CHANGED FARE COMPONENTS PER TICKET ------------------------------------------------- CHANGE FEE APPLIES FOR EVERY SINGLE CLOSED TRANSACTION ------------------------------------------------- FOR AUTOMATIC REISSUE PENALTY FEE MUST BE COLLECTED ON AN EMD. FOR MANUAL REISSUE ON AN EMD OR AS DU TAX. PENALTY FEE MUST REMAIN NON REFUNDABLE. ------------------------------------------------- FARES MAY BE UPGRADED TO ANY HIGHER SK GO LIGHT / SK GO SMART IN E/M/H / SK PLUS SMART / SK PLUS PRO FARE UP TO AND INCLUDING C-CLASS. IN CASE OF UPGRADING TO HIGHER FARE CHARGE NOK 700 PER TRANSACTION AND CHARGE DIFFERENCE BETWEEN FARE PAID AND HIGHER UPGRADED SECTOR. ------------------------------------------------- IN CASE OF TICKET UPGRADE ORIGINAL NON-REFUNDABLE AMOUNT REMAINS NON-REFUNDABLE. REISSUED TICKET MUST BE ANNOTATED - ORIGINAL FARE PAID REMAINS NON-REFUNDABLE. ------------------------------------------------- DOWNGRADING TO A LOWER BOOKING CLASS OR A LOWER SERVICE CLASS NOT PERMITTED. ------------------------------------------------- REBOOKING/REISSUE/PAYMENT MUST BE MADE IN ONE TRANSACTION NOT LATER THAN 1 HOUR BEFORE DEPARTURE OF EITHER FLIGHT BEING CHANGED OR NEW FLIGHT WHICHEVER IS EARLIER
Kjøper du en tur/retur-billett anses nok dette som én reise, dvs at endringer må skje 72 timer før utreisen. Ville ikke gamblet på noe annet... men SAS må jo kunne gi deg et klart svar på dette?
Jeg har jobbet med Pricing, ut fra regelverket er det lov å endre hjemreisen etter utreisen er gjennomført, utdrag: CHANGES ANY TIME CHANGES PERMITTED. -------------------------------------------------- NO CHANGE FEE FOR ALL CHANGES MADE UP TO 72 HOURS BEFORE DEPARTURE OF ORIGININALLY BOOKED FLIGHT. -------------------------------------------------- CHANGES MADE LESS THAN 72 HOURS BEFORE DEPARTURE REBOOKING IN SAME BOOKING CLASS AS TICKETED CHARGE NOK 700 PER TRANSACTION Any time er altså nøkkelordet. Som vi vet fra det vanlige pre-corona regelverket som er i siste ledd over, er det lov å endre returen mot gebyr også etter utreisen.
Det stemmer som dere over her sier. Endring av hjemreise er tillatt mot gebyr, også etter at utreise er gjort. Det er altså ikke gratis selv om det er over 72 timer til hjemreise...
